Arcadia Family of Companies focus on keeping kupuna safe

Continuing to make changes due to the COVID-19 pandemic

Sponsored by Arcadia Family of Companies

With the loosening of the COVID-19 restrictions across the state, Arcadia Family of Companies has made adjustments to ensure the health and safety of both employees and its residents and members. HI Now host Kanoe Gibson spoke with CEO Suzie Schulberg to get an update.

Starting on June 1, both 15 Craigside and Arcadia now allow limited face-to-face family visits for Assisted Living and Independent Living residents Monday – Friday from 8 a.m. – 12 p.m. at a designated outside area of the building while practicing social distancing and while wearing face masks. The Skilled Nursing & Intermediate Care centers at both communities remain under quarantine with a “No Visitor” policy in place.

The Arcadia Family of Companies has also adopted universal face masking, even when speaking and in private offices and cubicles, and daily wellness and temperature screenings for staff and residents are still being done.

Both 15 Craigside and Arcadia continue to limit programs, group activities and wellness classes to no more than 10 residents and social distancing is still being practiced. Both communities are also continuing with in-room dining.

Visits are limited to no more than two family members at a time, and reservations are made through each community’s Reception Desk. At Arcadia, Independent and Assisted Living residents can continue to participate in window visits at any time with resident sitting in the lobby and the family members in the garden communicating through a cell phone. At 15 Craigside, window visits are available by appointment. Appointments can be made through the Resident Services Manager.

Residents who are scheduled to move-in will be required to self-quarantine for 14 days and to show proof of a negative COVID-19 test taken 48-72 hours prior to the move-in date.

15 Craigside and Arcadia now allow its contract beauticians to provide services. They will only service one resident at a time by appointment only. Precautionary disinfecting measures will be taken after each visit.

Both communities will end the 14-day quarantine for Assisted Living and Independent Living residents that choose to leave the building for non-medical purposes and go out into the greater Honolulu community.

Arcadia Family of Companies continues to strongly encourage residents to stay home. If they leave the building, they will be required to let the Reception Desk know where they are going so that their whereabouts can be tracked in case contact tracing is required.

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